Last updated on 23 December 2022
BTG Legal Services (“BTG”, “we”, “us”, “our”) recognizes the importance of maintaining the privacy of users accessing our website (“user”, “you”, “your”, “yourself”) and the confidentiality of their information, in compliance with applicable laws.
You must be aged 18 years or over to access the Website. If you are aged below 18 years, please ensure your use of the Website is consented to by your parent or legal guardian.
1. Collection of your personal information
1.1. When you access our Website, we may collect and store your personal information about you, provided by you, from time to time.
1.2. Personal Information (“PI”) under the IT Act is any information that relates to a natural person, which, either directly or indirectly, in combination with other information available, or likely to be available, is capable of identifying such person by a body corporate.
1.3. We, or third parties on our behalf, may collect and use the following PI about you:
(i) Your name, including your title;
(ii) Your contact number(s);
(iii) Your e-mail address;
(iv) Your postal address;
(v) Your age;
(vi) Your gender;
(vii) Information provided when you correspond with us;
(viii) Updates to information you have already provided to us;
(ix) PI we obtain from third-party sources (e.g. APIs, URLs); and/or
(x) Technical and behavioral information about you regarding your use of the Website.
2. Purpose of collection of your personal information
2.1. Our goal is to provide you with a positive Website experience. This may involve using your PI to respond to your queries, sending you our updates or newsletters, conducting research and analysis, or to make our Website better. We may also use your PI for marketing purposes or to meet our legal obligations.
2.2. You provide us with your PI voluntarily. Once you provide your PI to us, you are no longer anonymous to us. Where possible, we indicate which fields are required and which fields are optional for you to fill in. You always have the option to not provide us with your information by choosing not to use a particular service or feature on the Website. We may, however, automatically track anonymised information about you based on your behaviour on the Website. We use this information to do internal research on our user demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you accessed our Website through (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your Internet browser information, and your IP address.
2.4. If you send us personal correspondence, such as e-mails or letters, or if other users or third parties send us correspondence about you, we may collect such information into a file specific to you.
2.5. We use the collected contact information to send you relevant information such as receipts, certificates, upcoming events, newsletters, etc.
3. Sharing your personal information
3.1. By providing us with your PI, you consent to the information being shared with our affiliates and third-party service providers, for the aforesaid purposes (such as for answering queries, website maintenance, circulating newsletters, etc.). Any third parties we share your information with are limited by law and contract in their ability to use your PI for any purpose, other than to provide services for and in connection with us.
4. Retaining and Storing your information
4.1. Information provided by you to BTG is processed, stored, and retained through our servers and web hosts.
4.2.The length of time for which we retain your PI depends for the purpose for which we collect and use it, and/or as is required to comply with applicable law, and to establish, exercise or defend our legal rights. Subject to the above, PI will not be retained for longer than is necessary for the purposes for which we collect it.
4.3. Our web hosts and agency managing your information are compliant with IS/ISO/IEC27001 or an equivalent in standards of Security Techniques and Information Security Management System Requirements.
5. Links to Other Sites
5.1. Our Website may contain links to other websites that may collect PI about you. Such other websites are not operated by BTG and are only provided for your convenience.
5.4. BTG is not responsible for the privacy practices or the content of those linked websites and does not other endorse or accept responsibility or liability for content of such third party websites or third party terms and conditions.
6.Security Precautions/ Security Breach
6.1. Our Website has stringent security measures in place, as required under law, to protect the loss, misuse, and alteration of the information under our control. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.
6.2. If any User has sufficient reason to believe their PI, has been compromised, or there has been a breach of security due to a cyber security incident, you may write to our Grievance Officer immediately at the contact details mentioned below, so that we may take suitable measures to either rectify such a breach, and inform the concerned authorities of a cyber security incident.
8.1. In accordance with IT Act and rules made there under, we have appointed a Grievance Officer to handle any arising concerns are grievances. Our Grievance Officer can be contacted at firstname.lastname@example.org
8.2. If you have permitted us to use your PI, but later change your mind, you can contact our Grievance Officer. You are also entitled to request details of your PI stored with us, and to rectify your information if you believe it is inaccurate or incomplete.
8.3. Governing Law and Jurisdiction